CloudRunner™ – Automating IT Services & Enabling Innovation for Growth
It’s time for MSPs to deliver the perfect storm in cloud based and remotely managed ITaaS and deliver consumer based IT experience to SMB customers. Become your customer’s one-stop-shop for all ITaaS needs under your own brand. Deliver click-together ITaaS so your customer can forget about IT and focus on their core business, not yours.
Marketplace – Your Customers Expect Simple
Just like their smartphone and tablet experience, you are empowered to merchandize in the standard web-based shopping experience a complete portfolio of IT needs, beginning with high-value applications hosted and instantly provisioned to any device to remote infrastructure management all in a click or touch and go approach.
Provisioning – Automate Commodity, Innovate for Growth
Drive down labor costs through instant provisioning of cloud-based IT services as well as transact your own portfolio of IT as a service capabilities with No-to-Low staff intervention.
Instantly deliver any application to any device, with the security and data protection your customers expect. Services are provisioned in seconds with no manual installs required.
Deliver a wide range of remotely managed services for anything remaining at your customer’s premise. Remove the burden of IT and server management while drastically reducing your costs and improving functionality.
Billing and Reporting
Customers manage their own usage, billing, users and accounts in a simple dashboard approach with sophisticated reporting. Gain managed services insight on your customer’s usage trends, the growth and profitability of your MSP business, as well as the all-important ability to bill your customers for incremental services.
Help-Desk and Customer Support
Leverage our out-of-the-box help desk ticketing system to respond and manage customer challenges and expectations, or leverage integration with existing popular Professional Services Automation software or help-desk systems.